Monday, October 26, 2009

Excellent Call From A Customer

About three weeks ago a customer called and said her cedar Natural Scratch post had been clawed so deeply she needed to replace it. Music to my ears because it means the post served its purpose well.

She decided to order two new cedar posts so she could accommodate her cats in different areas of her home.

After I completed taking her order, she mentioned that her sister had a cork Natural Scratch, and it too had been clawed deeply.

Calls like this always make my day.

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